FAQ

No two remodeling projects are identical. In order to decide how much your window or door replacement project will cost, we will need to fully realize your wants and needs. Schedule a complimentary, in-home consultation and we’ll be able to provide you with a free quote during your consultation. A Pella® design specialist will work alongside you to understand your idea, select high-quality products and measure for your replacements.

In addition to making high-quality products in a variety of styles, we also provide payment and finance options to help make your replacement project a reality.

It’s our goal to make certain that we answer each of your questions about windows and doors from Pella of Mt. Pleasant. We’ll take a look at all the features and options available to you, including material choices and energy-efficient possibilities. To make sure we can cover all of it, we recommend you allow about two hours for your consultation session.

Your in-home consultation is crucial to ensuring your satisfaction with your window and door replacement. It will help you choose the best windows or doors for your Mt. Pleasant-area home and your budget. It’s best to set up your free, in-home consultation when each of the decision-makers are able to join. Our Pella® expert designer will address a variety of typical questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Mt. Pleasant-area home?
  • Which functional features are right for your windows or doors?
  • What level of energy efficiency is right for your home?
  • Which colors do you want?

Correctly quoting your replacement windows or entry door project is dependent on the information we get through the in-home consultation. You can learn more about in-home consultations here.

Installations of replacement windows and doors from Pella of Mt. Pleasant are done by a Pella® Expert InstallerSM. Under his or her supervision, Pella-certified installers will work to install your windows or doors. They must go through a thorough set of training courses to make sure your windows and doors are correctly installed and match Pella’s warranty criteria. You can find out more about your straightforward, no-guess installation day here.

Before they can be hired, Pella orders installers to pass a drug test and background check. Our installers are totally protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and the majority of Canada. How will this affect you? Not only could you notice a reduction in your heating and cooling costs, but you will help lower your impact on the environment.

The perk of Pella® vinyl windows is that you don’t have to paint them. They are available in a host of colors, so you’ll find a color that accompanies your home. We do not advise painting your vinyl products; this will terminate your warranty.

Pella of Mt. Pleasant offers services and support that larger stores simply don’t have. Our knowledgeable staff has expertise in selling, installing and servicing Pella® windows and doors. You’ll have a devoted Pella sales team, consisting of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” You just have to get in touch with our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work resolving the issue.

There are a variety of reasons why Mt. Pleasant-area folks go with Pella of Mt. Pleasant for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are crafted with care and serviced by Pella’s expert Direct Sales Network. Unlike other companies who sell specifically through third-party channels, Pella of Mt. Pleasant has a dedicated window and entry door showroom. This unique way of doing business gives you a personalized experience with the assistance of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Mt. Pleasant has a top-notch, energy-efficient and reliable solution.

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